Frequently Asked Questions
Everything you need to know about your FTC gear and orders.
What is the standard shipping time for FTC equipment?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take up to 10-14 days depending on your location.
How can I return an item that doesn't fit?
FTC offers a 30-day hassle-free return policy. Ensure the product is in its original packaging with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are FTC products covered by a warranty?
Yes, all FTC performance gear comes with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I know which size to choose for compression gear?
Each product page features a detailed size guide. We recommend measuring your chest, waist, and height to compare against our charts. If you are between sizes, we suggest sizing up for a more comfortable fit.
Do you offer team or bulk discounts?
Absolutely. FTC provides specialized pricing for sports teams, gyms, and schools. Please contact our sales department at teams@ftc-sports.com for a custom quote.